ChinaJammer - Product Warranty, Service Guarantee, Service Policy
We deeply research product specifications and working principle before sales. We always focus on upgrade technical and keep website updated.
Test Products and Modify Disadvantages
After a rigorous inspection and vetting process of the products we make them available to you at affortable prices. Since all products might have disadvantages, our production team will refine shortcomings to enhance customer's comfortable operation.
Our QC team must exhaustive twice check all parts before shipment.
Processing and Packing Your Order
Upon clicking received your order, our shipping team spring into action and immediately begin processing your order. One employee reviews the details of your order, checking for anything that might delay processing, while another speeds off to pull the inventory from our shelves. Meanwhile, an email confirmation of your order will have already arrived in your inbox.
Our shipping team members check order slips with the original online purchase confirmation, and then review the product pulled from the shelf to make sure it checks out with the product listed. Then does the team move on to packaging the order, doubling-up (and often more) on the bubble wrap and tape. Next, it's out the door in safe hands with our trusted and verified couriers.
Tracking Your Shipment
Once your product leaves our doors, we keep on tracking it until it reaches yours. ChinaJammer customer service team is always working behind the scenes to address your every need and query. We track your shipments real-time, and are available at your convenience to answer any questions, whether by email, live chat, or over the phone. No matter the issue, we're always here to serve you.
Quality Warranty
Even we have checked products at least twice, the jammers might get broken during your operation. So we give one-year quality warranty since ship date for all of the signal jammer products.
If the devices does not act good, please contact us for technical supporting
Do not try to open it and make any adjustment, because this do harm to quality warranty
Return Policy
Before returning items to us, please read and follow the instructions below. You can contact our sales representatives will be glad to help you. Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us. ChinaJammer reserves the right to charge a handling fee on all returned products.
- General - all returns must be sent back within 7 days of receipt of the item. We only accept products in their original condition. We cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact sales representatives via email or phone call and communication record must be included with your package.
- Miss shipped products - which item shipped was not item ordered, once confirmed, we will be responsible for an item exchange. If you so choose, you can also return the product and get a full refund on product value.
- Color Errors - If the color of the item received is not what was ordered, you are eligible for a refund. (This does not apply if the color difference is caused by your display monitor.)
- Electronics Quality Issues - if a product has quality problems within 30 days of customers receiving it, ChinaJammer will be responsible for exchanging your item or returning a refund. After confirming that the product has not been damaged on purpose, we will send a refund or exchange the product. Quality problems caused by manufacturing include such things as motherboard damage, screen damage, accessories damage, malfunctioning buttons.
- Electronics Non Quality Issues - We do not offer refund or return for non quality issues.
Returned products should be in original condition with original packaging. If an accessory or the original item was lost during the process of returning, we will deduct the price of the lost item from the refund.
Please contact sales team to get detail return instrucitons before arrange any return shipments.
Cancelling Orders (Before delivery)
If an order is canceled before delivery, no fee will be charged.